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Privacy Policy

This Privacy Policy is intended to help you better understand how we, The Gourmet Closet, collect, use, and store your personal information—whether you are a buyer that shops on our site or simply visiting this website. By using any of The Gourmet Closet’s services, you are agreeing to the terms of this Privacy Policy and, as applicable, The Gourmet Closet’s Terms of Service.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website. By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised policy.

1. Information That The Gourmet Closet Collects

1.1 Personal Information: We collect and store personal information that you provide in order to interact and transact on The Gourmet Closet website. Personal information means personally identifiable information, such as your name, mailing address, phone number, email address, and financial information.

1.2 Non-Personal Information: We also collect and store non-personal information. Non-personal information includes your browser type, cookies, your internet service provider and its location, the URL of the previous website you visited, your operating system, your IP address, and the date and time you accessed The Gourmet Closet website.

2. How and When The Gourmet Closet Collects Information

2.1 Browsing: If you visit our site for informational purposes but don’t register with us, create an account, order something, or otherwise deliberately transfer information to us, we collect information from your browser to help us serve our website to you. This includes IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), name of the requested file, access status/HTTP status code, volume of data transferred, the page from which you came to visit us, your operating system and its interface, your browser type and the language and version of the browser software, and a report of successful retrieval.

2.2 Orders: When you place an order, we collect personal information such as your name, address, telephone number, credit card number and expiration date, and email address. This information is necessary to process your order, provide customer service, and keep you informed about your order status.

2.3 Account Creation: If you create an account on The Gourmet Closet website, we will collect your email address and a username that you create. This allows you to store your information for future purchases and access your order history.

2.4 Communications: If you communicate with us via email, social media, phone, or other means, we may collect and store any information you provide in such communication.

2.5 Social Media Logins: The Gourmet Closet allows you to sign in using a social media account. These sign-on features may enable you to create an account more easily by prepopulating The Gourmet Closet’s registration form with the information you provided to the social networking site.

2.6 Cookies and Web Beacons: We use cookies and similar technologies to collect non-personal information. Cookies are small text files that are assigned to your browser and stored on your device. Web beacons are small graphic images that help us monitor the behavior of users visiting our website. These technologies help us make our website more user-friendly and effective overall.

3. Uses of Collected Information

3.1 Order Processing: We primarily use your personal information for processing, producing, and shipping the products that you order, administering forums, and providing customer service and support.

3.2 Improving Services: We use your non-personal information to help better understand how visitors use our services and to provide a better experience for our visitors.

3.3 Customer Support: If you require help with The Gourmet Closet services, a customer service representative may ask you to confirm some of your private information, such as your name or delivery address.

3.4 Marketing and Advertising: With your consent, we may use your information to send you marketing and promotional materials about our products and services. You can unsubscribe from these communications at any time by following the instructions provided in the communication.

3.5 International Data Transmission: By providing The Gourmet Closet with your personal information, you acknowledge and agree that we may store your personal information and transfer it to and from our servers located in the United States and throughout the world.

4. Disclosure of Information to Third Parties

4.1 Service Providers: We may share your personal information with third-party service providers to help us provide our services, such as processing payments, shipping orders, and conducting marketing and advertising campaigns. These service providers are obligated to protect your information and only use it for the purposes for which it was disclosed.

4.2 Legal Requirements: We may disclose your personal information to third-party governmental agencies or third parties in order to comply with applicable laws, regulations, legal processes, or governmental requests.

4.3 Business Transfers: In the event of a business transition, such as a merger, acquisition, or sale, your personal information will likely be among the assets transferred to a successor-in-interest.

4.4 Non-Personal Information: We may disclose non-personal information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. This information cannot be used to identify you personally.

5. Children's Privacy

5.1 - The Gourmet Closet website is intended for adults. We do not knowingly collect personal information from children under the age of 13.

6. Security

6.1 - The Gourmet Closet endeavors to protect all personal Information collected through our website in a safe, confidential, and secure manner.

6.2 - We use Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and promotes secure online ordering.

6.3 - We also use secure technology, privacy protection controls, and restrictions on employee access to safeguard your personal information.

7. Reviewing and Making Changes to Personal Information

7.1 - You can obtain a copy of and request that we correct errors in your personal information by contacting us. For your protection, you will be required to provide proof of your identity to obtain a copy of your personal information. If your personal information changes or if you no longer want to use our services, you may correct or update your personal information and/or your account through the account management screen. If you would like to deactivate your account, you can contact us to request deactivation.

7.2 - If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by The Gourmet Closet to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us via email.

8. Opting Out of Communications from The Gourmet Closet

8.1 - The Gourmet Closet wants to communicate with you via email only if you want to hear from us. When you purchase a product from The Gourmet Closet, we may send you email messages describing new products and offers. If, for any reason, you would no longer like to receive email messages from us, you can unsubscribe by clicking the Unsubscribe button at the bottom of those emails.

8.2 - Your privacy is important to us, and for this reason, we will never share or sell your email address with any third parties for direct marketing purposes. If you decide not to receive marketing emails from The Gourmet Closet, you may still receive transactional email messages regarding your order.

9. Waiver of Liability

9.1 - Whenever we obtain your personal information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9.2 - The content that you store, post, or transmit on or through The Gourmet Closet website, such as forum postings, may be accessed by other users. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your personal information to other users that you know to be trustworthy.

Contact

If you have any other comments or queries about this Privacy Policy or the way we collect and use your information, please contact us at contact@thegourmetcloset.com